FAQ - Houston, TX | Ninja Turtle Moonwalk | Sky High Party Rentals

Question 1

Which areas do you deliver water slides to around Houston?

Accepted Answer

We deliver Houston water slides across Greater Houston, including Baytown, Clear Lake, Conroe, Cypress, Friendswood, Humble, Katy, Missouri City, Pasadena, Pearland. We serve zip codes like 77520 in Baytown, 77058 in Clear Lake, 77301 in Conroe, 77429 in Cypress across Brazoria, Fort Bend, Galveston, Harris, Montgomery counties. Delivery is a paid fee based on your address, shown at checkout, and our crew handles setup, anchoring, and collection.

Question 2

What is your Weather Guarantee?

Accepted Answer

You can cancel or reschedule for any reason right up until our crew arrives, even the morning of, and your full payment is held as store credit that never expires toward a new date. Once we deliver and set up, if you choose to go ahead and it rains after we leave, the rental is final, since we still have to return to collect and clean it.

Question 3

What deposit do I pay, and what is your cancellation policy?

Accepted Answer

A 50% deposit reserves your date and the balance is due on delivery day, or 25% on orders over $1,000 like a school or church event. If you cancel for any reason, your payment becomes store credit that never expires, never a cash refund, so you never lose what you paid.

Question 4

What power do I need, and what if there is no outdoor outlet?

Accepted Answer

Each unit runs on a blower that needs a standard outlet within about 50 feet, ideally its own 20-amp circuit so the breaker does not trip. No outdoor power, or setting up at a park? Add a generator at checkout and we will bring it so everything runs all day.

Question 5

How much space do I need, and how do I check it fits?

Accepted Answer

Plan for a flat, clear area a few feet larger than the unit, plus overhead clearance and a path through your gate. Every product page lists exact dimensions, and View in My Yard lets you preview the unit in your own space from your phone before you book.

Question 6

Can I set up at a park in Houston?

Accepted Answer

Yes, plenty of families book us for parks like Bicentennial Park in Baytown, Clear Lake Park in Clear Lake, Carl Barton Jr. Park in Conroe, Telge Park in Cypress. Most parks require a reservation and a certificate of insurance, which we provide for a $35 fee, and we rent generators when there is no outlet so your unit runs all day.

Question 7

Can a water slide run wet or dry?

Accepted Answer

Most run either way: wet for a splash on a hot day, or dry with a safety mat for cooler weather. You choose at checkout. A standard garden hose feeds the wet setup.

Question 8

Do you have water slides for adults?

Accepted Answer

Yes, several are built for teens and grown-ups. Browse our adult water slides. Rider height is on each page.

Question 9

Single lane or dual lane?

Accepted Answer

Both. Single-lane slides fit tighter yards; dual-lane slides let two riders race. The lane count is on every product page.

Question 10

How much water does a slide use, and will it spike my bill?

Accepted Answer

Not much. A garden hose feeds a light, continuous trickle, not a flood, and it drains into the grass, so your bill barely notices. Bring towels and swimsuits.

Question 11

What ages are water slides for?

Accepted Answer

It varies, from toddler 2 to 5 units to adult slides for teens and grown-ups. Recommended ages and rider height are on every product page.

Question 12

Do you have toddler water slides?

Accepted Answer

Yes, gentle low slides for ages 2 to 5. See our toddler units.

Question 13

How are units cleaned before delivery?

Accepted Answer

Every unit is vacuumed, washed with soap and water, and sanitized with an EPA-approved disinfectant after each rental, with extra care on the netting, steps, and high-contact areas, so it arrives fresh.

Question 14

Can I keep it overnight?

Accepted Answer

Yes. For the most cost-efficient overnight price, choose the 8am next-day option at checkout and our crew collects it the next morning.

Question 15

Are there any current specials or discounts?

Accepted Answer

Yes, we keep every category at a range of price points. Check our Houston specials page for the latest seasonal discounts and package deals.

Question 16

What should I do if wind picks up during my event?

Accepted Answer

If winds top about 15 mph, get everyone off and turn the blower off. Inflatables cannot be safely secured in high wind even with stakes or sandbags. If you see trees swaying hard or a storm rolling in, power down until it passes, then resume.

Question 17

How much does it cost to rent a bounce house?

Accepted Answer

Rentals start from $150 across our lineup, with delivery, setup, and pickup included. Your exact price depends on the unit, your event date, and delivery location - enter your date and ZIP on any product to see the live price and confirm it is available.

Question 18

How many kids can fit in a bounce house?

Accepted Answer

A standard 13x13 bounce house fits about 6-8 younger children at a time; a 15x15 fits 8-10. Every unit lists its weight and rider limit - rotating kids in similar-size groups keeps it safe.

Ninja Turtle Bounce House Combo w/ (Dry or Wet/Water Slide)

Product Details

100,000 parties delivered in Texas since 2006. Every photo taken by a customer.

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Only 50% Down Payment Required

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