We have a 3 step cleaning process. First we vacuum and wash away with soap and water all dirt & mud from our equipment. Our employees wear gloves and face masks during the cleaning time. Our next step is to use an EPA approved disinfectant for combatting Covid-19. The name of the disinfectant we use is Simple Green Pro D 5 cleaner. We apply this product to anywhere someone might have come in contact with clean towels. This includes netting, pillars, floors, sliding surfaces, pop-up crawlers, steps, and handles.
How long do I get to keep my rentals?
The base price for all inflatables is for up to 4 hours of rental time. Prices increase incrementally for inflatable rentals lasting more than 4 hours. For tables, chairs, furniture, smaller games & concessions the price is the same for the whole day. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your end time for the most cost-effective option.
Do I need to take my shoes off inside the bounce house?
Yes, shoes must be taken off on inflatables.
How much space will I need for my inflatable rental?
Dimensions for each product are listed on the product page. We recommend at least 1 ft. of extra clearance on all sides. If you want your inflatable placed in your backyard, you also need to make sure that your gate is at least 3.5 ft. wide to allow enough space to get our equipment through.
Do I need to supply power for my party rental?
Yes, power is required for inflatables and most of our other rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.
Can you set up inflatables at parks?
Yes. However, most parks require you to get approval prior to setting up a moonwalk. They also require a certificate of insurance, which we can provide for an additional $35. At the view cart page or last step of checkout you will have the option to select that your event will be at a park.
When do I pay for my order?
A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation.
What if I need to cancel my reservation?
Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid any time which does not expire. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.
What happens if it rains on the day of my party?
We have a pretty flexible weather policy. Weather sometimes changes so much that it will rain for 1 hour in one part of the city and then be sunny the rest of the day. Our weather policy is basically you have until the time the drivers arrive at your house to cancel, and not lose your deposit. If they get there and it's raining, or you feel it may rain you can just tell them you want to cancel and reschedule. We will issue you store credit for the amount paid which you can use towards a new reservation. You can also choose to reschedule your reservation prior anytime. If it rains after we leave and have setup, you will be responsible for full payment. Note that if it rains partially during your party, you can always continue use after it rains. We just recommend drying it off with a towel if it's not a water slide and to keep the blower from getting wet as much as possible. If you decide to continue with the party despite the weather and we set up the equipment, you will be responsible for paying for the moonwalk.
What rules do my guests and I need to follow to ensure a safe time?
Group kids by size when playing in inflatables. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.
What if I am tax exempt?
Option 1: You can place your order now & pay only 50% at checkout. Afterwards just email us a copy of your tax exempt form to reservations@skyhighpartyrentals.com so we can take off the taxes. Option 2: You can create an account from our my account area and email us a copy of your tax exempt form. We will then locate your account and make it so taxes are always exempt from your online orders.
Can you provide inflatables for an overnight “lock-in” party?
Yes, however, our website may not include the option for some products to be booked past 10 pm. In those cases, you must call (281-606-5867) or email us to set up a reservation later than 10pm. There may be a special delivery/pick up surcharge. An alternative option is you can select 8am (next morning) pick up for the next day for the most cost effective option. Please note, we may actually pick up as late as 2pm, but have the option to pick up as early as 8am if the items are rented the next day.
Can you provide attendants to supervise the inflatables?
Yes, we supply attendants that can monitor your rented items for the duration of your event. Attendants are often used to do things like serve concessions or refuel your rented generator.
How far in advance should I book?
We suggest booking as early as possible to avoid your items getting booked out, however we can be ready to deliver your bounce house if it's available with at least 2hrs notice.
How do bounce houses stay inflated?
An electric fan blower is used to inflate the moonwalk. It must be turned on and attached to the moonwalk the entire time that the inflatable unit is being used, or the moonwalk will deflate.
Can I slide with my child down a slide?
No, only one person should slide down each slide at once. Children should slide separately from parents to prevent accidents from happening at the bottom of the inflatable. Only 1 person is allowed to slide down each slide at a time.
What time will you deliver?
After you select and confirm your rental items on our website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.
What's the best time for a Saturday kids birthday party?
The best time for a Saturday kids' birthday party usually depends on the children's ages and parental schedules. Common choices are: Late Morning (10 AM to 12 PM): Ideal for young children who may need afternoon naps, allowing time for games and activities before lunch. Early Afternoon (1 PM to 3 PM): Suitable for older kids, this slot fits well with family schedules, not disrupting morning routines and freeing up the evening. In Texas, especially during hot months you may want to have an early morning party or a late afternoon event if you are not renting a water slide.
Have more questions?
Visit our help page at https://help.skyhighpartyrentals.com/
10/10 will be using them again, showed up a day early which gave us extra time with the bounce house and were in and out for delivery and pick up! I highly recommend using sky high party rentals
Madelyn Keith - Houston, TX
Highly recommended! The ordering process was very convenient, and they handled my issues with a great attitude and prompt responses. The kids had a wonderful time! The delivery and pickup team were also very friendly and efficient. I will definitely reach out to Sky High Party Rentals again if I need their services in the future.
Kyra Lin - Houston, TX
I cannot express enough how grateful we are for the outstanding service provided by Sky High Party Rentals. In the days leading up to our event, unexpected rain left the ground saturated, and our internal team mistakenly directed the Sky High delivery team to place the tent in an area with standing water. When management reviewed the site later that afternoon, we realized the tent needed to be moved to a drier part of the lawn.
It was already 4:30 PM the day before the event, and we urgently requested Sky High’s assistance to relocate the tent before 9 AM the following morning. Not only did they come through and help us achieve this last-minute change, but they did so without charging us for the additional trip. Their professionalism, flexibility, and customer-first attitude saved the day. We highly recommend Sky High Party Rentals for their exceptional service!
Francisca Rios - Humble, TX
Would definitely recommend this company! Their communication is excellent and all drivers/crew were courteous and friendly. Equipment was clean and in good shape. Our youth group loved it!
Jessica Paul - Pearland, TX
On time delivery, matter fact earlier than expected! Excellent customer service. I would definitely recommend!
Brittany Sherman - Houston, TX
What a fantastic service!! From booking, confirmations, delivery and pick up the sky high team was so friendly and great to work with.
They were on time and the delivery and pick up team made the process easy. The bounce house/water slide were in great condition and all we had to do was turn it on for our event and then turn it off at the end. Everything else was handled by the team.
100% would recommend and will be booking again.
Jordyn H. - Wylie, Texas
The staff was extremely quick and professional. They made sure I was completely satisfied. Would highly recommend!
Darrien Norman - Lancaster, TX
We have used Sky High now for several years anytime we need an inflatable for a get together. They do a great job getting everything set up and ready to go as well as getting it taken down. They have always been on-time or even early, but don't worry - if they are early, they have already arranged that with you and you know. :)
Lisa Flores - Houston, TX
Rented a bouncy house for our back 2 school event and the kids loved it! I also loved how they were there to pick up once the event ended. We did not have to wait on them, they came at a perfect time (they also called ahead before coming).
Amry Fields - Houston, TX
Excellent experience with Sky High Party Rentals. From ordering to delivery and pickup. Easy and convenient with lots of choices of inflatables to choose from. Great communication and extremely professional. The water inflatable was a huge hit with the kids, ages ranging from 2-6. Highly recommend!
Amanda S. - Tomball, TX
Sky High Party Rental provide the absolute best customer service. It started with placing the order, done with ease. They continued to keep you abreast of status until your event date. Payment process is seamless. Delivery and pickup exactly as ordered. I have used them for the annual American Caribbean Chamber back to school Mega Fest before and will use them again next year. I highly recommend their services
Hazel L. - Missouri City, TX
Sky High Party Rentals is the best in the industry (Houston-area) for bounce houses, inflatable water slides, sno cone machine, and lots of other fun party supplies! We have rented a huge waterslide and sno cone machine from them for many years for our Back to School Fun Day, and we have always had the best experience --all good. A few times there has been a small problem with the equipment, but they sent their crew to us quickly and fixed the problem very fast. This year we did not have any problem at all, so they just dropped off the items and picked them back up when scheduled. It is very easy to rent from this company, because it can all be done online. They also have excellent customer service and when you call you get to talk to a person not a computer. It is easy to get the answer to the question you have, because they have great customer service and it is fast to reach someone. We could not recommend this company more, because like I said they are just simply the best!
Deborah Sasser - Houston, TX
We love working with Sky High Rentals. The wet/dry slide and obstacle course yesterday was awesome and the students loved it. Their crews are always on time and do a great job of getting everything set up safely and securely. Yesterday's crews were also fast and efficient. I highly recommend Sky High!
Florence R. - Houston, TX
Sky High Party Rentals is the best. I have used various companies of this sort in DFW and have never been treated with such professionalism and respect.
Joshua Watson - Dallas, TX
Great company- used them twice now and both times have been fantastic. Prices are fair and reasonable. Delivery times may be earlier than communicated but they take care of everything and are very friendly. Would gladly recommend!
Rachel Meyer - McKinney, TX
We’ve been using Sky High for years for a reason. They have the best employees we’ve ever dealt with. Great customer service and deliveries are always on time. Great products and we appreciate their wider delivery zone.
Andrea Humphries - College Station, TX
We love using Sky High Part Rentals they are very responsive on the phone and very helpful. Very communicative and delivery staff have always been very nice!
Suhelen Pacheco - Pflugerville, TX
If you want to have fun there's no other place I can think of, they have so many options to pick from I highly recommend these guys, great customer service and fast delivery.
Jose Beltran - Houston, TX
Found the perfect addition for a birthday party! Easy to communicate with, friendly staff, and seamless pickup and delivery. Thank you Sky High for being a part of my son's big day!
Kacie Stanfield - Irving, TX
Terrific experience. Very reliable and punctual. Everyone enjoyed the inflatables, especially the water slide.
Sky High Party Rentals is proud to serve Dallas with the same family-driven values that began in 2006. Robert De Los Santos started the business in his parents garage before his kids were born, and now, with his wife Maria and their daughters Susy and Veronica, the business is truly a family affair. You'll see Susy and Veronica in our videos and they had a lot of fun making them, though it was hard work! Today, we bring Clean Safe Fun Delivered On Time to the Dallas area, offering top-notch inflatables and entertainment. Our core values guide our operations: Safety is #1, Happiness, Plan Ahead, Respect, Exceed Expectations, and Display a Positive Attitude. With over 100 employees and three-time recognition on the Inc 5000 list, we're committed to making every event special. Let Sky High Party Rentals bring joy and reliability to your next Dallas event.