How do you clean and disinfect bounce houses?

We have a 3 step cleaning process. First we vacuum and wash away with soap and water all dirt & mud from our equipment. Our employees wear gloves and face masks during the cleaning time. Our next step is to use an EPA approved disinfectant for combatting Covid-19. The name of the disinfectant we use is Simple Green Pro D 5 cleaner. We apply this product to anywhere someone might have come in contact with clean towels. This includes netting, pillars, floors, sliding surfaces, pop-up crawlers, steps, and handles.

What time will you deliver?

After you select and confirm your rental items on our Austin website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

How much space will I need for my inflatable bounce house?

Dimensions for each product are listed on the product page. We recommend at least 1 ft. of extra clearance on all sides. If you want your inflatable placed in your backyard, you also need to make sure that your gate is at least 3.5 ft. wide to allow enough space to get our equipment through.

Can you set up inflatables at parks?

Yes. However, most parks near Austin, TX & San Antonio area require you to get approval prior to setting up a moonwalk. They also require a certificate of insurance, which we can provide for an additional $35. At the view cart page or last step of checkout you will have the option to select that your event will be at a park.

Do I need to take my shoes off inside the bounce house?

Yes, shoes must be taken off when jumping on inflatables.

Do I need to supply power for my party rental?

Yes, power is required for inflatables and most of our other rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

When do I pay for my order?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid for up to 1 year from the original date of your event. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What happens if it rains on the day of my party?

We have a pretty flexible weather policy. Austin weather changes so much that it will rain for 1 hour in one part of the city and then be sunny the rest of the day. Our weather policy is basically you have until the time the drivers arrive at your house to cancel, and not lose your deposit. If they get there and it's raining, or you feel it may rain you can just tell them you want to cancel and reschedule. We will issue you store credit for the amount paid which you can use towards a new reservation. You can also choose to reschedule your reservation prior anytime. If it rains after we leave and have setup, you will be responsible for full payment. Note that if it rains partially during your party, you can always continue use after it rains. We just recommend drying it off with a towel if it's not a water slide and to keep the blower from getting wet as much as possible. If you decide to continue with the party despite the weather and we set up the equipment, you will be responsible for paying for the moonwalk.

What rules do my guests and I need to follow to ensure a safe time?

Group kids by size when playing in inflatables. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

What if I am tax exempt?

Option 1: You can place your order now & pay only 50% at checkout. Afterwards just email us a copy of your tax exempt form to reservations@skyhighpartyrentals.com so we can take off the taxes. Option 2: You can create an account from our my account area and email us a copy of your tax exempt form. We will then locate your account and make it so taxes are always exempt from your online orders.

Can you provide inflatables for an overnight “lock-in” party?

Yes, however, our website may not include the option for some products to be booked past 10 pm. In those cases, you must call (281-606-5867) or email us to set up a reservation later than 10pm. There may be a special delivery/pick up surcharge. An alternative option is you can select 8am (next morning) pick up for the next day for the most cost effective option. Please note, we may actually pick up as late as 2pm, but have the option to pick up as early as 8am if the items are rented the next day.

How far in advance should I book?

We suggest booking as early as possible to avoid your items getting booked out, however we can be ready to deliver your bounce house if it's available with at least 2hrs notice.

Can I slide with my child down a slide?

No, only one person should slide down each slide at once. Children should slide separately from parents to prevent accidents from happening at the bottom of the inflatable. Only 1 person is allowed to slide down each slide at a time.

How long do I get to keep my rentals?

The base price for all inflatables is for up to 4 hours of rental time. Prices increase incrementally for inflatable rentals lasting more than 4 hours. For tables, chairs, furniture, smaller games & concessions the price is the same for the whole day. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your end time for the most cost-effective option.

How do bounce houses stay inflated?

An electric fan blower is used to inflate the moonwalk. It must be turned on and attached to the moonwalk the entire time that the inflatable unit is being used, or the moonwalk will deflate.

What's the best time for a Saturday kids birthday party in Texas?

The best time to start a kids' birthday party in Texas generally depends on the season due to the state's varied climate. Here are some guidelines to consider: Spring and Fall: These seasons offer the most pleasant weather in Texas, with mild temperatures and less likelihood of extreme heat or cold. Late morning (around 10 AM to 12 PM) or early afternoon (around 1 PM to 3 PM) are ideal times for a party to allow kids to enjoy outdoor activities comfortably. Summer: Texas summers can be very hot, especially in July and August. It's advisable to start parties earlier in the morning (around 9 AM to 11 AM) to avoid the peak heat hours, or later in the afternoon (around 4 PM to 6 PM) when it starts to cool down. Consider indoor venues or shaded areas with water activities to keep children cool. Winter: Although Texas winters are generally mild, mornings can still be chilly. An early afternoon start (around 1 PM to 3 PM) is best to ensure it's warm enough for outdoor fun, if desired. Adjusting the time based on the weather and the age of the children will help ensure a comfortable and enjoyable birthday party.

What areas do you deliver to?

We deliver up to a 2hr radius from Austin and San Antonio, Texas including the cities: Bee Cave, Blanco, Brushy Creek, Buda, Cedar Creek, Cedar Park, Coupland, Texas, Del Valle, Driftwood, Dripping Springs, Georgetown, Hornsby Bend, Hudson Bend, Hutto, Jonestown, Kingsland, Kyle, Lago Vista, Lakeway, Leander, Liberty, Lockhart, Manchaca, Manor, Marble Falls, Texas, New Braunfels, Pflugerville, Rollingwood, Round Rock, San Marcos, Spicewood, Sunset Valley, The Hills, Walburg, West Lake, Wimberley

Visit our help page at help.skyhighpartyrentals.com

Austin & San Antonio, TX Snow Cone Machine Rental

I was very happy with the rental experience. The website is amazing. Compared to other local rental offerings I searched for, this was the most professional and easy to navigate site. It had detailed info, pictures, prices, and an easy means to book the reservation. This is really what sold me on the service. I was planning an event on a large corporate campus and everything went fantastic. The equipment was top quality and the delivery drivers were very professional and helpful. I would definitely order from Sky High Party Rentals again. Thanks! The event drop off drivers were great. They called in the morning to let me know they were close and confirm the drop off location. They unloaded the equipment, taught me how to use everything, and even told me I was given some extra supplies to make sure I didn’t run out. I was very happy with their service. My only critique was lack of communication regarding the drop off and pick up planning details. According to the online form I expected a call the day before to confirm drop off details. My event was at a corporate campus so I was a little nervous about specific directions or getting delayed, etc. I didn't hear anything the evening prior to my event so I sent an email and then got a call from the drivers in the morning. The drop off experience was great. After the event, I waited a little bit after the scheduled pick up time then called the office to check on the status. I was told the drivers are out but may be running a little late. I later had to leave the event. I didn't get a call about the pick up but the next day the equipment was gone so I assume everything went ok. Everything went smooth, I just wish I got communication prior to the event to go over any specific concerns for drop off planning and a call or confirmation about the pick up. This is only minor feedback. I am very happy with everything and my event went great. Thanks again!

Since 2006, Sky High Party Rentals has been central Texas's premier provider of premium party entertainment, serving Austin, San Antonio, and surrounding communities from our strategic Lockhart location. Founded by Robert De Los Santos, our family-owned business delivers excellence through an extensive selection of bounce houses, water slides, and interactive games. We've grown from a garage startup to become the region's most trusted name in event entertainment.

Our premium collection includes licensed Disney themes, Star Wars inflatables, Marvel bounce houses, and Nickelodeon favorites. From mechanical bulls and carnival games to obstacle courses and professional DJ services, we create extraordinary experiences throughout the Hill Country. We pride ourselves on serving New Braunfels, San Marcos, and surrounding areas with unmatched quality and service.

Total Reviews: 0 Be the first!

2023-06-18 00:00:00

I LOVE YOU GUYS!!

I LOVE YOU GUYS!! I can't wait for another event to rent more items. I have already recommended your company to everyone I know!!

Andrea B.

2022-12-19 00:00:00

We will do this again!

We made snow cones to give away to the kids watching our Watermelon Thump Parade. So many smiles and happy faces. Great outreach for our church. We will do this again! And the machine was delivered on time and was very clean. Easy setup and we were making treats in no time.

Bill K. - Seguin

Everyone who has been a part of our events has said great things about the snow cone machine

We are so impressed with Sky High Party Rentals. Everyone who has been a part of our events has said great things about the snow cone machine, bounce houses, tables and chairs. We will use Sky High Party Rentals for all of our events! The pricing options, the discounts, the ordering process, customer service, delivery, pickup, all of it was so great each time! We are so excited and so thankful! Moises was so patient and willing to go the extra mile and we are so thankful! We can't say enough good things about Sky High Party Rentals!!!

Stacy A. - Fort Worth, TX.

2022-11-21 00:00:00

Delivery was awesome

Rented a Snow Cone Machine, delivery was awesome, the brought a day early with no extra charge and they communicated every step of the way. Will defiantly use them again. Thank you!

Cna A. - Houston, TX

2020-01-20 06:00:00

So clean and near by

I selected your company because you are about five minutes from my home and I could pick up the equipment that I was renting. The snow cone machine was so clean that it looked brand new! My employees (in a very hot manufacturing plant) were thrilled with the treat. I'll definitely use you again.

Jameal W. - Houston, TX.

2020-01-15 06:00:00

Awesomeness

Awesomeness!

Vance D. - Spring, TX.

2020-01-13 06:00:00

Professional and courteous

From the first phone call to book the rental until the delivery and pick up everyone was very professional and courteous. I would recommend Sky High Party Rentals to all of my friends.

Liz H. - Humble, TX.

2019-02-03 06:00:00

Excellent

The Delivery Service was excellent. They were extremely helpful, and responsive!

Blakey D. - Houston, TX

I am very happy with everything and my event went great.

Elise M. - Houston, TX

2017-11-13 06:00:00

Very Clean!

Husband and i rented tables and chairs, a snowcone machine, popcorn machine, also a moonwalk for our baby girls 3rd birthday. They delivery was great, they got to my house and set up before the party. The bounce house was very clean. Everything worked and was very clean. We will rent from them again

Marlisa Heusel - Houston, TX

2017-07-01 05:00:00

Great Work!

Keep doing what you are doing! Thanks again, my son had the best time!!

Hayley Mazso - Sugarland,TX

2017-06-03 05:00:00

Extremely Satisfied

My daughter, Shardonnay Wooten referred me and I was extremely satisfied with the rentals as well as the punctual service.

Cassandra H. - Houston, Tx.

2017-05-06 05:00:00

Pleased

I was very pleased with the ease of rental, love the choices, and prices were good. I think the snow cone syrup bottles could be a little bit bigger. I think the positioning of water slide could have been a little different to allow more air from blower into unit. But next time we'll get it right!! Looking forward to more rentals!!

Ray P. - Houston,TX

2016-11-20 06:00:00

Thanks!

Thanks guys! I'm looking forward to using you for our next event.

Clarence E. (You Squared Media) - Houston, TX

2016-11-19 06:00:00

Great Job.

Equipment was great, delivery on time and set up just right, entire experience was done with great customer service.

Adam Z. - Spring, TX

2016-10-02 05:00:00

Very Helpful

Friendly delivery staff. Very helpful in explaining the equipment.

Joy K. - Houston, TX

2015-07-17 05:00:00

Had a blast!

We had a blast with the snow cone machine and the slip n slide. Adults and kids enjoyed both!

Helen H. - Seabrook, TX

2014-08-30 05:00:00

Awesome time!

Everyone had an awesome time! Sno cone machine was the bomb!!!!

Krystal C. - Katy, TX.

Snow Cone Machine Rental

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