What time will you deliver?

After you select and confirm your rental items on our website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

How long do I get to keep my rentals?

The base price for all inflatables is for up to 4 hours of rental time. Prices increase incrementally for inflatable rentals lasting more than 4 hours. For tables, chairs, furniture, smaller games & concessions the price is the same for the whole day. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your end time for the most cost-effective option.

How are the bounce houses cleaned?

We have a 3 step cleaning process. First we vacuum and wash away with soap and water all dirt & mud from our equipment. Our employees wear gloves and face masks during the cleaning time. Our next step is to use an EPA approved disinfectant for combatting Covid-19. The name of the disinfectant we use is Simple Green Pro D 5 cleaner. We apply this product to anywhere someone might have come in contact with clean towels. This includes netting, pillars, floors, sliding surfaces, pop-up crawlers, steps, and handles.

How much space will I need for my inflatable rental?

Dimensions for each product are listed on the product page. We recommend at least 1 ft. of extra clearance on all sides. If you want your inflatable placed in your backyard, you also need to make sure that your gate is at least 3.5 ft. wide to allow enough space to get our equipment through.

Do I need to supply power for my party rental?

Yes, power is required for inflatables and most of our other rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

Can you set up inflatables at parks?

Yes. However, most parks require you to get approval prior to setting up a moonwalk. They also require a certificate of insurance, which we can provide for an additional $35. At the view cart page or last step of checkout you will have the option to select that your event will be at a park.

When do I pay for my order?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid any time which does not expire. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What happens if it rains on the day of my party?

We have a pretty flexible weather policy. Weather sometimes changes so much that it will rain for 1 hour in one part of the city and then be sunny the rest of the day. Our weather policy is basically you have until the time the drivers arrive at your house to cancel, and not lose your deposit. If they get there and it's raining, or you feel it may rain you can just tell them you want to cancel and reschedule. We will issue you store credit for the amount paid which you can use towards a new reservation. You can also choose to reschedule your reservation prior anytime. If it rains after we leave and have setup, you will be responsible for full payment. Note that if it rains partially during your party, you can always continue use after it rains. We just recommend drying it off with a towel if it's not a water slide and to keep the blower from getting wet as much as possible. If you decide to continue with the party despite the weather and we set up the equipment, you will be responsible for paying for the moonwalk.

What rules do my guests and I need to follow to ensure a safe time?

Group kids by size when playing in inflatables. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

USA Pink Castle Rentals Sky High Party Rentals

With over 100 dedicated team members nationwide, Sky High Party Rentals delivers premium entertainment experiences across America. Our explosive growth, recognized three times on the Inc. 5000 list, reflects our commitment to excellence in every aspect of our service. From our extensive collection of bounce houses and water slides to our innovative laser tag systems, we provide comprehensive entertainment solutions that create unforgettable moments for families nationwide.

Our experienced teams manage an impressive inventory of themed inflatables, including Disney, Star Wars, and Marvel characters, alongside mechanical bulls, obstacle courses, and carnival games. As America's leading party rental provider, we combine professional expertise with state-of-the-art entertainment options to transform ordinary events into extraordinary celebrations. Our continued expansion demonstrates our dedication to bringing joy to communities across the United States.

Total Reviews: 0 Be the first!

2024-09-17 00:00:00

Definitely recommend!

On time delivery, matter fact earlier than expected! Excellent customer service. I would definitely recommend!

Brittany S. - Houston, TX

2024-04-18 00:00:00

Variety!

They have a wide selection of bounce houses and other things. They are always on time.

Malcolm M.

2024-04-15 00:00:00

Always had a wonderful experience

We have used Sky High several times and have always had a wonderful experience. Easy process, friendly/courteous staff, and the equipment has always been clean and safe. Def recommend!

Ann B. - Houston, TX

2023-11-09 00:00:00

You guys are AMAZING!

You guys are AMAZING!!! I had other plans and they didn’t go through and here I was ordering on Sky High website and I wasn’t sure it was going to go through is that it was literally less than 14 hours until my baby's 4th birthday but they delivered and saved the day I most definitely will be ordering again in the future and I will tell all my friends and family as well THANKS

Janae' F. - Houston, Texas.

2023-11-08 00:00:00

Good equipment!

Great communication! Good equipment and happy kids!

Brooke R. - San Antonio, TX

2023-07-22 00:00:00

Great experience!

Great experience! The kids loved the bouncy!

Janna J.

2022-12-24 03:00:28

Everything was very easy! Thank you!

Great selection, easy technology for ordering, very timely responses, great delivery. Everything was very easy! Thank you!

Kendall Y. - Houston, TX

2022-12-24 02:53:28

Thank you for such amazing quality and great communication!

Sky High Party Rentals dropped off in advance and picked up on time. Thank you for such amazing quality and great communication.

Lori S. - Baytown, TX

2022-12-23 00:00:00

Bouncy house was the hit of the party!

Great communication, easy to work with, bouncy house was the hit of the party!

Lyssa H. Houston, Tx.

2020-07-22 05:00:00

Thank you my daughter loved her princess castle

Thank you my daughter loved her princess castle your delivery team were very helpful aNd patient with me:)thank you guys

Zubiadah B. - Houston, TX

2020-07-16 05:00:00

Everything was great!

Everything was great..customer service was also helpful and the price was reasonable.

Ashley H. Houston, TX

2020-01-26 06:00:00

Less than 24hr notice, and STILL showed!

Amazing! Being the person that I am I order a moon bounce less than 24 hours before the party but they still showed up Sunday morning right on time and even got to keep it until the next morning!! Very satisfied and will definitely book again for my nieces birthday party next year!!

Melissa D. - Sugar Land, Tx.

Forever a customer!

Marvette M. L. - Katy Tx.

2019-02-02 06:00:00

Very professional

Great service, the guys who set up were very professional.

Rachel A - Texas Customer

Great Service

We have used sky high for the last 6 years for our twins birthday. They deliver on time, great and clean quality!

Kimsa Nguyen - Texas Customer

2017-05-21 05:00:00

Easy and great service!

Easy to order online. Delivery and pickup went smoothly according to my in laws. I mistakenly thought there was a problem with delivery but they were quick to answer and try to rectify the mistake. They did deliver correctly (my in law miscounted the number of chairs) and they let me know it was in a professional manner. Hesitant to use a company I found online but I would definitely use them again! Thanks, Sky High!

Elaine F. - Houston,TX

Love it!

I love the service . Everything was great . Equipment was nice and clean .

Kennisha R. - Channelview ,TX

2017-05-05 05:00:00

Perfect

Everything was perfect and right on time! Easy as can be! Thank you.

Linley Dieringer - Houston,TX

2016-12-08 06:00:00

On time

Delivered on time, great communication!

Joe B. Houston, TX

2016-11-23 06:00:00

On Time and Clean!

I have repeatedly used Sky High and you have always been on time, helpful and deliver clean items. I have referred you to other friends and will continue to do so. Thank you.

Elaine S. - Houston, TX

Pink Castle

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