What time will you deliver?

After you select and confirm your rental items on our website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

How long do I get to keep my rentals?

The base price for all inflatables is for up to 4 hours of rental time. Prices increase incrementally for inflatable rentals lasting more than 4 hours. For tables, chairs, furniture, smaller games & concessions the price is the same for the whole day. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your end time for the most cost-effective option.

How are the bounce houses cleaned?

We have a 3 step cleaning process. First we vacuum and wash away with soap and water all dirt & mud from our equipment. Our employees wear gloves and face masks during the cleaning time. Our next step is to use an EPA approved disinfectant for combatting Covid-19. The name of the disinfectant we use is Simple Green Pro D 5 cleaner. We apply this product to anywhere someone might have come in contact with clean towels. This includes netting, pillars, floors, sliding surfaces, pop-up crawlers, steps, and handles.

How much space will I need for my inflatable rental?

Dimensions for each product are listed on the product page. We recommend at least 1 ft. of extra clearance on all sides. If you want your inflatable placed in your backyard, you also need to make sure that your gate is at least 3.5 ft. wide to allow enough space to get our equipment through.

Do I need to supply power for my party rental?

Yes, power is required for inflatables and most of our other rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

Can you set up inflatables at parks?

Yes. However, most parks require you to get approval prior to setting up a moonwalk. They also require a certificate of insurance, which we can provide for an additional $35. At the view cart page or last step of checkout you will have the option to select that your event will be at a park.

When do I pay for my order?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid any time which does not expire. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What happens if it rains on the day of my party?

We have a pretty flexible weather policy. Weather sometimes changes so much that it will rain for 1 hour in one part of the city and then be sunny the rest of the day. Our weather policy is basically you have until the time the drivers arrive at your house to cancel, and not lose your deposit. If they get there and it's raining, or you feel it may rain you can just tell them you want to cancel and reschedule. We will issue you store credit for the amount paid which you can use towards a new reservation. You can also choose to reschedule your reservation prior anytime. If it rains after we leave and have setup, you will be responsible for full payment. Note that if it rains partially during your party, you can always continue use after it rains. We just recommend drying it off with a towel if it's not a water slide and to keep the blower from getting wet as much as possible. If you decide to continue with the party despite the weather and we set up the equipment, you will be responsible for paying for the moonwalk.

What rules do my guests and I need to follow to ensure a safe time?

Group kids by size when playing in inflatables. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

USA | Red Castle Moonwalk Rentals | Sky High Party Rentals

Sky High Party Rentals stands among America's fastest-growing companies, earning prestigious recognition on the Inc. 5000 list three times since our founding. As a national leader in interactive entertainment, we deliver premium experiences through an extensive collection of bounce houses, mechanical bulls, and themed inflatables. Our commitment to excellence has driven our expansion across the United States, offering families everywhere access to premium party entertainment solutions.

Our nationwide selection features beloved characters from Disney, Hello Kitty, Monsters Inc., and other favorite themes that children adore. From water slides and obstacle courses to carnival games and professional DJ services, we provide comprehensive entertainment packages that transform ordinary events into extraordinary celebrations. Our continued growth reflects our dedication to bringing joy and excitement to communities across America.

Total Reviews: 0 Be the first!

2024-05-19 00:00:00

Will use them anytime!

Used for a work event, company was on time, quick, friendly and will use them any time I need party rentals.

Casey S. - Houston, TX

2022-12-21 21:32:46

Overall Excellent!

The setup team Jeff and Joseph were excellent. They arrived on time to set up the bounce house. They provided excellent customer service. One of our senior board members was setting up one of the activities and they helped her to carry supplies and set it up. They weren't asked to do just saw she was struggling and offered to help. They went beyond the call of duty on Saturday, July 10 at Jones Memorial UMC-Crestmont Location campus. My only complaint was I requested a pick-up at 1 pm and the crew did not come till 2:10 pm. The pickup team was very friendly. After being outside in the Houston heat all morning and having to wait an hour for pickup was very frustrating.

Shanda L - Houston, TX

2022-12-19 00:00:00

Went above and beyond to fulfill my needs.

I rented a bounce house pretty last minute for my daughter's bday earlier this month and this company went above and beyond to fulfill my needs. They even sent me a discount code to receive 10% off unexpectedly. The guys drove all the way to the Austin area from Houston and set everything up and answered all my questions before they left. They have so many different choices in bounce houses and we will rent from them every single time.

Tara W. - Kyle, TX

2021-05-22 00:00:00

On-time, perfect, and Excellent!

On time, perfect setup and operation. Excellent communications prior to and on the day we had the bounce house!

Theodore G. - Houston, TX

2020-01-24 06:00:00

Icing on the cake!

Sky High Party Rentals went above and beyond. I was so impressed with their customer service, but it was the professionalism of their drivers that really iced the cake. The drivers were punctual, courtesy and all around amazing. I plan on using Sky High again in the service as well as recommend them to my friends.

Kimberly L. - Katy, Tx.

2020-01-20 06:00:00

Fun party

Thank you for making the party fun.

Avery W. - Houston, TX.

2020-01-14 06:00:00

One happy customer

Very happy customer. Will definitely use again.

Adam G. - Houston, TX.

2020-01-12 06:00:00

Great and great

Delivery guys were great! Equipment was great! I will be using y’all again for our next corporate event.

Colby L. - Houston, TX.

2017-09-30 05:00:00

Fun!

Y'all are great! This is my 4th rental and always on time plus the bounce house is clean and FUN!

Robyn Marchand - Houston, TX

2017-06-03 05:00:00

Professional and good service

Very professional and accommodating service. Cordial delivery crew and personable .

Edward P. - Houston,TX

2016-10-23 05:00:00

Above and beyond

Carlos and Jorge went above and beyond to get our rental set up. They were actually early dropping off the equipment and we had a large pile of bricks that needed to be moved to place it where we wanted. They volunteered to help move the bricks out of the way and it was knocked out in no time. Very professional. Thank you!

Lindsey T. - Texas Event Rental

2015-03-07 06:00:00

highly recommend

I highly recommend them. Good customer service and the delivery was fast and on time too. I will definitely be using them again, thank you.

Alejandra A. - Houston, TX

2014-06-16 05:00:00

Great deal!

Couldn't be happier! We got a great deal as a non-profit booking with you all. The delivery guys were on time & came to pick up when they said they would. They were nice & even gave us their tip money back to donate to our organization. Thanks again! I’ll be using this company for years to come!

Candice W. - Spring, TX

15 X 15 Red Bouncey Castle Moonwalk

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