FAQ - Austin & San Antonio, TX Excalibur Dual Slide | Sky High Party Rentals

Question 1

Which areas do you deliver bounce houses and moonwalks to around Austin & San Antonio?

Accepted Answer

We deliver Austin & San Antonio bounce houses across the Austin and San Antonio area, including Buda, Cedar Park, Georgetown, Kyle, Leander, Lockhart, New Braunfels, Pflugerville, Round Rock, San Antonio. We serve zip codes like 78610 in Buda, 78613 in Cedar Park, 78620 in Dripping Springs, 78626 in Georgetown across Bexar, Caldwell, Comal, Hays, Travis counties. Delivery is a paid fee based on your address, shown at checkout, and our crew handles setup, anchoring, and collection.

Question 2

What is your Weather Guarantee?

Accepted Answer

You can cancel or reschedule for any reason right up until our crew arrives, even the morning of, and your full payment is held as store credit that never expires toward a new date. Once we deliver and set up, if you choose to go ahead and it rains after we leave, the rental is final, since we still have to return to collect and clean it.

Question 3

What ages are bounce houses best suited for?

Accepted Answer

Bounce houses are generally designed for ages 3–12. For older kids, teens, and adults, we recommend larger inflatables such as obstacle courses or interactive sports games.

Question 4

Can bounce houses be set up indoors in Austin or San Antonio?

Accepted Answer

Yes. Many churches, gyms, and recreation centers rent bounce houses indoors during colder months. A ceiling of at least 15 ft and wide access points are required for safe setup.

Question 5

Can bounce houses be set up at parks in Austin or San Antonio?

Accepted Answer

Yes. Parks such as Zilker Park, Pease Park, and Mueller Lake Park in Austin, and Brackenridge Park, San Pedro Springs Park, and McAllister Park in San Antonio, allow bounce houses with permits. A certificate of insurance is usually required, which we provide, and generators can be rented if electricity isn’t available.

Question 6

How much space is required for a bounce house?

Accepted Answer

Most bounce houses measure 13x13 ft or 15x15 ft, requiring about 17–20 ft of total space. Larger combos with slides may need more. Exact dimensions are available on each product page, and AR previews let you visualize the setup in your space.

Question 7

How are bounce houses cleaned before delivery?

Accepted Answer

Each bounce house is vacuumed, washed with soap and water, and sanitized with EPA-approved disinfectant. Special care is taken with netting, steps, and entryways.

Question 8

What safety rules should children follow in bounce houses?

Accepted Answer

Shoes must be removed, no food or drinks allowed, no flips or roughhousing, and children should be grouped by size. Adult supervision is mandatory.

Question 9

Can bounce houses be kept overnight?

Accepted Answer

Yes. Overnight rentals are available for both private and community events. Select “8am pickup” at checkout for next-morning pickup.

Question 10

What deposit is required for bounce house rentals?

Accepted Answer

Most rentals require a 50% deposit at booking, with the balance due on event day. For larger rentals over $1,000 — such as school carnivals, church festivals, or corporate events — only a 25% deposit is required.

Question 11

What is your cancellation and weather policy?

Accepted Answer

You may cancel before delivery and receive full store credit with no expiration. If weather clears later, you can towel-dry the inflatable and continue using it safely.

Question 12

Do you offer themed bounce houses in Austin and San Antonio?

Accepted Answer

Yes. Our inventory includes licensed Disney Princess, Marvel Avengers, Star Wars, Nickelodeon, and Paw Patrol bounce houses, along with sports and castle designs.

Question 13

Do you have toddler-size options?

Accepted Answer

Yes, our toddler units are built for ages 2 to 6 with low entry, soft play, and gentle slides.

Question 14

Are bounce houses affordable in Central Texas?

Accepted Answer

Yes. We offer bounce houses at every price point, from basic moonwalks to deluxe combos with slides. Visit our Austin Specials Page for the latest discounts and seasonal offers.

Question 15

What should I do if wind speeds increase during my event?

Accepted Answer

If wind speeds exceed 15 mph, immediately stop use and turn off the inflatable. Even with stakes or sandbags, inflatables cannot be safely secured in high winds. A good rule of thumb: if you see trees swaying heavily or a storm is approaching, power off the blower until conditions improve.

Question 16

Do you offer themed units?

Accepted Answer

Yes, from Disney Princess and Marvel to Star Wars, Paw Patrol, sports, and castles. You can't filter by theme on the category page, but visit our themes section to see every product that matches your theme. If you don't see it there, just search the theme in the search bar at the top of the site.

Question 17

What ages are these best for, and how many kids at once?

Accepted Answer

Most suit ages 2 to 12, and a standard unit fits 6 to 8 kids of similar size at a time. Capacity and ages are on every product page; keep similar sizes together with an adult supervising.

Question 18

What power do I need, and what if there is no outdoor outlet?

Accepted Answer

Each unit runs on a blower that needs a standard outlet within about 50 feet, ideally its own 20-amp circuit so the breaker does not trip. No outdoor power, or setting up at a park? Add a generator at checkout and we will bring it so everything runs all day.

Question 19

Why do Austin and San Antonio families trust Sky High Party Rentals?

Accepted Answer

With 20+ years of experience, 100,000+ events delivered, and 1,000+ five-star reviews, Sky High is trusted by families, schools, and churches across Central Texas. Our insured crews, background-checked staff, and AR previews make planning safe and stress-free.

Question 20

How much does it cost to rent a water slide?

Accepted Answer

Rentals start from $250 across our lineup, with delivery, setup, and pickup included. Your exact price depends on the unit, your event date, and delivery location - enter your date and ZIP on any product to see the live price and confirm it is available.

Question 21

Do I need to provide water?

Accepted Answer

For any water slide or slip-n-slide, yes - we hook up to a standard garden-hose spigot, so we just need a water source within reach (we bring the hose). Dry units and bounce houses need no water at all.

25ft Dual Lane Excalibur Slide

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