Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which Sky High Party Rentals collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.skyhighpartyrentals.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Sky High Party Rentals.

SMS

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties. By agreeing to our terms of service you agree to getting texts from us for marketing and communications.


Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Sky High Party Rentals may collect and use Users personal information for the following purposes:

  • - To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • - To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • - To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

Sky High Party Rentals has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

By using our Products, you agree that we can show you ads that we think will be relevant to you and your interests. We use your personal data to help determine which ads to show you.
  • - Right to Know: You have the right to request that we disclose to you the Personal Information we collect, use, or disclose, and information about our data practices;
  • - Right to Request Deletion: You have the right to request that we delete your Personal Information that we have collected from you;
  • - Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
  • - To exercise your “right to know” or your “right to request deletion, please email reservations@skyhighpartyrentals.com


Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Sky High Party Rentals
https://www.skyhighpartyrentals.com
3517 Pinemont dr. Houston, TX 77018 USA
281-606-5867
Reservations@skyhighpartyrentals.com

Watch our Safety Video

Testimonials

  • 10/10 will be using them again, showed up a day early which gave us extra time with the bounce house and were in and out for delivery and pick up! I highly recommend using sky high party rentals

    Madelyn Keith

  • Highly recommended! The ordering process was very convenient, and they handled my issues with a great attitude and prompt responses. The kids had a wonderful time! The delivery and pickup team were also very friendly and efficient. I will definitely reach out to Sky High Party Rentals again if I need their services in the future.

    Kyra Lin

  • I cannot express enough how grateful we are for the outstanding service provided by Sky High Party Rentals. In the days leading up to our event, unexpected rain left the ground saturated, and our internal team mistakenly directed the Sky High delivery team to place the tent in an area with standing water. When management reviewed the site later that afternoon, we realized the tent needed to be moved to a drier part of the lawn. It was already 4:30 PM the day before the event, and we urgently requested Sky High’s assistance to relocate the tent before 9 AM the following morning. Not only did they come through and help us achieve this last-minute change, but they did so without charging us for the additional trip. Their professionalism, flexibility, and customer-first attitude saved the day. We highly recommend Sky High Party Rentals for their exceptional service!

    Francisca Rios

  • Would definitely recommend this company! Their communication is excellent and all drivers/crew were courteous and friendly. Equipment was clean and in good shape. Our youth group loved it!

    Jessica Paul

  • On time delivery, matter fact earlier than expected! Excellent customer service. I would definitely recommend!

    Brittany Sherman

  • What a fantastic service!! From booking, confirmations, delivery and pick up the sky high team was so friendly and great to work with. They were on time and the delivery and pick up team made the process easy. The bounce house/water slide were in great condition and all we had to do was turn it on for our event and then turn it off at the end. Everything else was handled by the team. 100% would recommend and will be booking again.

    Jordyn H.

  • The staff was extremely quick and professional. They made sure I was completely satisfied. Would highly recommend!

    Darrien Norman

  • We have used Sky High now for several years anytime we need an inflatable for a get together. They do a great job getting everything set up and ready to go as well as getting it taken down. They have always been on-time or even early, but don't worry - if they are early, they have already arranged that with you and you know. :)

    Lisa Flores

  • Rented a bouncy house for our back 2 school event and the kids loved it! I also loved how they were there to pick up once the event ended. We did not have to wait on them, they came at a perfect time (they also called ahead before coming).

    Amry Fields

  • Excellent experience with Sky High Party Rentals. From ordering to delivery and pickup. Easy and convenient with lots of choices of inflatables to choose from. Great communication and extremely professional. The water inflatable was a huge hit with the kids, ages ranging from 2-6. Highly recommend!

    Amanda S.

  • Sky High Party Rental provide the absolute best customer service. It started with placing the order, done with ease. They continued to keep you abreast of status until your event date. Payment process is seamless. Delivery and pickup exactly as ordered. I have used them for the annual American Caribbean Chamber back to school Mega Fest before and will use them again next year. I highly recommend their services

    Hazel L.

  • Sky High Party Rentals is the best in the industry (Houston-area) for bounce houses, inflatable water slides, sno cone machine, and lots of other fun party supplies! We have rented a huge waterslide and sno cone machine from them for many years for our Back to School Fun Day, and we have always had the best experience --all good. A few times there has been a small problem with the equipment, but they sent their crew to us quickly and fixed the problem very fast. This year we did not have any problem at all, so they just dropped off the items and picked them back up when scheduled. It is very easy to rent from this company, because it can all be done online. They also have excellent customer service and when you call you get to talk to a person not a computer. It is easy to get the answer to the question you have, because they have great customer service and it is fast to reach someone. We could not recommend this company more, because like I said they are just simply the best!

    Deborah Sasser

  • We love working with Sky High Rentals. The wet/dry slide and obstacle course yesterday was awesome and the students loved it. Their crews are always on time and do a great job of getting everything set up safely and securely. Yesterday's crews were also fast and efficient. I highly recommend Sky High!

    Florence R.

  • Sky High Party Rentals is the best. I have used various companies of this sort in DFW and have never been treated with such professionalism and respect.

    Joshua Watson

  • Great company- used them twice now and both times have been fantastic. Prices are fair and reasonable. Delivery times may be earlier than communicated but they take care of everything and are very friendly. Would gladly recommend!

    Rachel Meyer

  • We’ve been using Sky High for years for a reason. They have the best employees we’ve ever dealt with. Great customer service and deliveries are always on time. Great products and we appreciate their wider delivery zone.

    Andrea Humphries

  • We love using Sky High Part Rentals they are very responsive on the phone and very helpful. Very communicative and delivery staff have always been very nice!

    Suhelen Pacheco

  • If you want to have fun there's no other place I can think of, they have so many options to pick from I highly recommend these guys, great customer service and fast delivery.

    Jose Beltran

  • Found the perfect addition for a birthday party! Easy to communicate with, friendly staff, and seamless pickup and delivery. Thank you Sky High for being a part of my son's big day!

    Kacie Stanfield

  • Terrific experience. Very reliable and punctual. Everyone enjoyed the inflatables, especially the water slide.

    Anat Shaw

About-Us-Sky-High-Party-Rentals

About Us

At Sky High Party Rentals, we bring family fun to Austin with the same passion that started our business in 2006. Robert De Los Santos launched this company from his parents garage before he had children, and now, with his wife Maria and their daughters Susy and Veronica, it's more fun than ever. You can even watch Susy and Veronica in all our videos and they loved making them, but they'll tell you it was hard work too! We're proud to bring Clean Safe Fun Delivered On Time to Austin's families and businesses. Our core values guide our operations: Safety is #1, Happiness, Plan Ahead, Respect, Exceed Expectations, and Display a Positive Attitude. With over 100 employees, three-time recognition on the Inc 5000 list, and a dedication to top-quality inflatable rentals, we're here to make your Austin event unforgettable. Choose Sky High Party Rentals for a family-oriented experience you can trust.