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Review Details

Snow Cone Machine Rental

Average Customer Rating:

Snow Cone Machine Rental

Product Rating:

Rating
Product Review (submitted on February 3, 2019):
I was very happy with the rental experience. The website is amazing. Compared to other local rental offerings I searched for, this was the most professional and easy to navigate site. It had detailed info, pictures, prices, and an easy means to book the reservation. This is really what sold me on the service. I was planning an event on a large corporate campus and everything went fantastic. The equipment was top quality and the delivery drivers were very professional and helpful. I would definitely order from Sky High Party Rentals again. Thanks! The event drop off drivers were great. They called in the morning to let me know they were close and confirm the drop off location. They unloaded the equipment, taught me how to use everything, and even told me I was given some extra supplies to make sure I didn’t run out. I was very happy with their service. My only critique was lack of communication regarding the drop off and pick up planning details. According to the online form I expected a call the day before to confirm drop off details. My event was at a corporate campus so I was a little nervous about specific directions or getting delayed, etc. I didn't hear anything the evening prior to my event so I sent an email and then got a call from the drivers in the morning. The drop off experience was great. After the event, I waited a little bit after the scheduled pick up time then called the office to check on the status. I was told the drivers are out but may be running a little late. I later had to leave the event. I didn't get a call about the pick up but the next day the equipment was gone so I assume everything went ok. Everything went smooth, I just wish I got communication prior to the event to go over any specific concerns for drop off planning and a call or confirmation about the pick up. This is only minor feedback. I am very happy with everything and my event went great. Thanks again!
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Sky High Party Rentals