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Sky High Party Rentals 2019 Survey Results Are In!

View our 2019 VS 2018 Customer Survey Results!

2019 Sky High Party Rentals Survey Results

Based on 3,113 entries.

Sky High Party Rentals Response to Covid-19 & Cleaning Standards

 

The safety of our team, customers and communities is paramount.

 

Sky High Party Rentals remains open and operating, while increasing our safety protocols that align with the guidelines of the CDC.

Our Commitment to Cleanliness

We understand how important it is that every bounce house we deliver needs to be clean. This is why we want to be detailed in explaining our 3 step cleaning process to assure you that renting a bounce house from us will be a safe experience.

 

Our 3 Step Cleaning Process

 

Step 1

First we vacuum and wash away all dirt & mud. We use shop vacs and soap and water to achieve this. This process is very similar to what you might observe washing a car.

 

 

Step 2

Our next step is to use an EPA approved disinfectant for combatting Covid-19. The name of the disinfectant we use is Simple Green Pro D 5 cleaner and Simple Green Pro 3. Both these products have demonstrated effectiveness against viruses similar to 2019 Novel Coronavirus (COVID-2019) which helps to eliminate 99.9% of germs. We apply this product to anywhere someone might have come in contact with clean towels. This includes netting, pillars, floors, sliding surfaces, pop-up crawlers, steps, and handles.

 

 

Step 3

Lastly to insure the products we rent out are safe, we require at least 72hrs between rentals. According to many scientific research studies, Covid-19 may last on porous surfaces for periods up to 48-72hrs. While the majority of the virus is eliminated just by this length of time, we feel very confident in our cleaning procedures. Secondly, nearly all our inflatables are rented only once a weekend with Saturday being a primary party day. We clean inflatables on Tuesday allowing 3 days between rentals and cleaning times. We also carry multiple quantities of inflatables to make sure we are only renting the safest inflatables available. Rest assured, we always deliver clean, safe, fun! 

Our Commitment to Our Employees and Customers

We understand the great responsibility that we’re taking on as an essential business during a time of crisis. Our employees are following the most aggressive safety precautions to ensure safety for all during the COVID-19 pandemic. We’re continuing to make efforts to support our front-line teams. 

 

 

 

Over the last 13 years, we have maintained extremely high standards for cleaning, but we’ve followed the CDC’s recommendations, as well as OSHA’s guidance on preparing the workplace for COVID-19, to increase those measures. We are committed to maximizing the safety of our team and customers and minimize the spread of Coronavirus in our communities:

 

 

 

All trucks are wiped down inside and outside before and after every delivery. This includes door handles, steering wheels, dashboards, seatbelts, dollies, hand tools.

 

 

Handwashing stations have been placed at all Sky High Party Rentals locations, where employees are required to wash hands before entering a vehicle, a Sky High building, as well as hand sanitizer available for delivery teams.

 

All surfaces and commonly handled components are wiped down at least twice daily. This includes door handles, desks, drawers, phones, light switches, keyboards/mice, toilets, faucets and countertops.

 

 • Dispatch times are strategically staggered to avoid overlap of team members in the warehouses.

 •Sky High Party Rentals will wear gloves on all deliveries services and dispose of them promptly after.

 •All contracts will be signed online in advance whenever possible.

 •Sky High Party Rentals Gyms and Computer Labs are closed until further notice.

 •Sky High Party Rentals high fives are no longer an acceptable greeting. Team members and customers will be asked to abide by the recommended 6 ft distance between people whenever possible.

 •There is zero tolerance for a sick employee to be dispatched or remain at work.

 •We are keeping our team safe and/or supporting their decisions to stay home.

 •Sky HIgh Party Rentals management is working tirelessly to support our team members in the offices, warehouses and on the front lines. We want to provide jobs to those who need it and we want to be able to help people who are in a position where they need to have some fun with their family members. At the same time, we are working closely with all administrative employees who want to work remotely, or those who wish to leave the job and return to their positions at a later date.

 •For our employees who remain on the job: We have separated work stations to minimized physical contact. All Call Center and Lobby employees are at least 6 ft. apart.

 

Social distancing

 

We have divided our labor force into “Delivery Teams”, to ensure that the same team is using the same truck and minimizing exposure among other employees. No more than 10 team members will be at our shop at one time.

Our Efforts to Support the Community

In addition to bounce houses we have been helping our community by delivering drive-through tents to many area schools that are providing food to students during their recent closure periods. We also are delivering generators, tables, chairs, and cooling fans to community planning sites all across the state. We are very thankful especially to The City of Houston who granted us an exception during the Stay Home, Work Safe Order to continue working and providing equipment to our valued customers.

 

We are open for business to take all orders for any of our items. Thank you!

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